Founded in 1957, Big Brothers Big Sisters of Greater Chattanooga is the area’s largest youth mentoring organization. Our vision is that all youth achieve their full potential and our mission is to create and support one-to-one mentoring relationships that ignite the power and promise of youth. Our work is guided by our core agency values.
Integrity – We champion integrity in how we execute our programs with open, honest communication.
Thought Leadership – We drive creative thinking in the youth mentoring space.
Access, Belonging, and Opportunity – We are intentional in creating access for all, fostering a sense of belonging among those we serve and represent, and expanding opportunities and thrive within our community.
Safety – We prioritize safety, and all our decisions are driven by the safety of the youth and their families, our volunteers, and our staff.
Excellence – We deliver high-quality program support as evidenced by the metrics for safety, customer service, and long-term impact.
Enthusiastic Contribution – We view our people and the people we work with as a gift. We show it by adding value to every person and situation we encounter.
Why You'll Love This Role
- The Spark ofthe Mission: You aren't just filling slots; you are the catalyst for life-changing matches. Your work identifies the Bigs and Littles whose stories have yet to be written, making every connection you forge a potential turning point for a child's future.
- The Bridge-Builder Experience: From grassroots community events to high-level corporate partnerships, no two days are the same. You will be the strategic face of our mission to the public.
- A Culture That Anchors: Let's be honest: Non-profit work is demanding, and the stakes for our youth are high. That’s why we’ve built a culture that acts as an anchor, not a weight.
- Radical Flexibility: We value outcomes over hours. Our 32-hour workweek is a commitment to your well-being, providing a flexible schedule that ensures you have the margin needed to bring your best self to our mission every day.
Benefits
- Salary: $50,000-$55,000
- 32-Hour Workweek: A full-time, results-oriented schedule designed for flexibility to accommodate evening and weekend community engagement.
- Health insurance (Employee contribution of $20/month for employee-only coverage; rates vary for additional dependents, Telehealth through TextCare is included at no additional cost)
- Dental, Vision and Short-Term Disability Insurance
- Retirement Benefits
- 10 Vacation Hours and 10 Sick Hours Accrued Each Month
Position Summary
The Recruitment Manager serves as the strategic engine for volunteer and youth growth, translating the agency’s mission into a compelling community invitation. Reporting directly to the Chief Development Officer, this role utilizes a sales and marketing mindset to build a pipeline of mentors and youth through high-impact partnerships and brand advocacy. By serving as a front-line ambassador for the mission, the Recruitment Manager ensures a steady pipeline of participants to fuel life-changing matches.
Essential Job Duties
Strategic Recruitment & Outreach
- Strategic Outreach & Engagement: Research, develop, and execute innovative recruitment strategies and community partnerships across social, religious, and business sectors to proactively foster access, belonging, and opportunity for a diverse volunteer base.
- Vision & Planning: Partner closely with the Chief Development Officer to create and execute a recruitment strategic vision and plan for agency-wide recruitment of youth and volunteers.
- Partnership Development: Prospect, build and steward partnerships to generate volunteers by cultivating and maintaining external partnerships and strategic relationships.
Leadership and Program Development
- Mission Advocacy: Serve as an ambassador for the mission by representing the organization at community events, presentations, and outreach opportunities.
- Volunteer Advocacy: Launch and lead the Big Ambassadors initiative by equipping current mentors with the training and resources needed to champion the mission and recruit within their personal and professional networks.
- Public Relations: Confidently engage diverse audiences through public speaking and relationship-building to promote volunteerism and inspire individuals to become mentors.
Team Collaboration & Administration
- Philanthropic Support: Support a culture of philanthropy by identifying and fostering potential donor relationships and community partnerships.
- Reporting & Compliance: Assist with reporting requirements for grant initiatives and other targeted funding sources pertaining to your program area.
- Resource Management: Maintain and oversee the agency’s inventory of recruitment materials, collateral, and promotional giveaways to ensure the team is fully equipped for community outreach.
- Safety Integration: Ensure high-level expertise in applying child safety and risk management knowledge and policies throughout all recruitment functions.
Key Qualifications
- Education & Experience: A Bachelor's degree in Marketing, Communications, Business, or a related field and at least two years or more of relevant experience.
- Preferred Background: Proven experience in sales, recruitment, or community-facing marketing roles is highly preferred to drive organizational growth.
- Technical Proficiency: Ability to use Google Suite and adapt to new technology tools, specifically Salesforce (Matchforce) and Dialpad.
- Mission Alignment: Deep belief in the Big Brothers Big Sisters mission and the potential of the youth served. Commitment to advancing access, belonging, and opportunity.
- Discretion & Confidentiality: High degree of professional discretion and the ability to maintain strict confidentiality regarding volunteer, and donor records.
- Interpersonal & Communication Skills:
- Excellent oral and written communication skills.
- Ability to develop trust and rapport among youth clients, volunteers, and staff.
- Coachable, with a proven ability to give and receive actionable feedback.
- Assumes the best in people and works effectively within a team environment.
- Operational Execution: Highly organized with the ability to multi-task between various administrative and financial projects.
- Schedule Flexibility: Willingness to work evenings and weekends as required for meetings or outreach events.
- Physical Requirements & Work Environment: Ability to sit for extended periods at a computer, occasionally lift up to 25 lbs (office supplies/event gear), and navigate various community event spaces.
- Legal & Employment Terms:
- Licensure: Must possess and maintain a valid driver’s license.
- Background & Safety: Position is contingent upon the successful completion of a comprehensive background check and fingerprinting, as required by BBBSA and state safety standards.
- At-Will Clause: Employment with BBBS of Greater Chattanooga is at-will, meaning either the employee or the agency can terminate the relationship at any time, with or without cause.
- Other Duties Clause: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice.
To Apply:
If you qualify for this position and are passionate about our mission, we look forward to meeting you. Please apply at: https://bbbs.tfaforms.net/f/jobapplication.
If you have questions please reach out to: info@bbbschatt.org
*No Phone calls Please
Employment with BBBSGC is at-will. BBBSGC provides equal employment opportunities to all qualified individuals and prohibits discrimination against and harassment of any employee or any applicant for employment because of race, color, national or ethnic origin, age, religion, disability, gender, sexual orientation, gender identity and expression, or veteran status. BBBS of Greater Chattanooga has a Zero Tolerance Policy for discrimination in our workplace.
